Contact our Customer Happiness Engineers at any time.
What you can expect!
With Support Plus, our support team, or as we call them, our Customer Happiness Engineers, are available for you 24/7.
Cases can also be escalated to second-level support outside regular business hours.
This service includes
First-level support 7/24/365
Extended working days and hours for second-level support, 7/24/365
Extended SLAs
Support Plus
Contact our Customer Happiness Engineers at any time.
Ideal for: Everyone
Phase: Ongoing
Price: Included in Enterprise and Premium Plans; for Board and Executive Plans according to your Service Contract. If not specified, please contact your Sherpany representative.
