Support Plus

Contact our Customer Happiness Engineers at any time.

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What you can expect!

With Support Plus, our support team, or as we call them, our Customer Happiness Engineers, are available for you 24/7.

Cases can also be escalated to second-level support outside regular business hours.

This service includes

  • First-level support 7/24/365 
  • Extended working days and hours for second-level support, 7/24/365 
  • Extended SLAs
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Support Plus

Contact our Customer Happiness Engineers at any time.

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Ideal for:
Everyone

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Phase:
Ongoing

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Price:
Included in Enterprise and Premium Plans; for Board and Executive Plans according to your Service Contract. If not specified, please contact your Sherpany representative.